This Privacy Policy governs the manner in which ORANGESQUARE and its other affiliates and subsidiaries, collect, use, maintain, and disclose information collected from users, and applies it to your use of our website located at “HTTPS://WWW.ORANGESQUARECAIRO.COM” (The “Site” OR The “Website”). If you have any questions about this privacy policy, you may email us at (info.orangesquarecairo@gmail.com).

CHANGES TO THE PRIVACY POLICY

We reserve the right to change this privacy policy from time to time, as we add new features or services, and incorporate suggestions from our customers to make other changes. We will endeavor to post any material changes to the privacy policy and\or terms of use on our site at least 30 days prior to their effective date, unless we believe changes must take effect sooner to comply with the law or to protect ORANGESQUARE or our customers, users, sponsors and suppliers, and we are controlled by the Egyptian law only. In such cases, the changes will be effective upon posting or as otherwise specified. By using the site after such changes take effect, you agree to be legally bound to abide by the revised privacy policy.

❖ WHAT IS COLLECTED AND HOW IT IS COLLECTED: PERSONAL INFORMATION

In order to use certain features of the site, we may collect, or you may be asked to provide the following types of personal information: E-mail address, name, mailing address, telephone number, billing information (credit\debit card number, expiration date, alternate or additional billing information and billing address, and other information we need to collect to process payment), sex, birth date, products purchased, message and gift recipients’ names, addresses, telephone numbers and email addresses (collectively “Personal Information”).

We collect information through the site, emails, mail, fax, telephone and social media applications, including when you place an order, and engage in other activities, services, products and resources we make accessible to our customers or users. For example, you may wish to register on the site to receive mails from ORANGESQUARE, receive invitations to promotions, or to purchase goods or services available through the site. We need certain information from you to register you, authenticate you, and process your entries and payments. We may collect information you provide to us even if an order, registration, or other process is started but not completed or otherwise cancelled. This privacy policy does not cover information provided to ORANGESQUARE through retail operations, except where expressly indicated.

USAGE INFORMATION

In addition to the personal information described above, we also collect data generated by your usage of the site (“Usage Data”) that may or may not be associated with an individual’s identity. To the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of the privacy policy. Similarly, under local laws, certain usage data, such as IP addresses, are considered personal information. To the extent such local laws apply, we also treat the required usage data as personal information. Otherwise, usage data is not treated as personal information.

Most usage data is collected using cookies or pixel tags (Also called single pixel gifs or web beacons). A “Cookie” is a small data file sent to your browser from a web server and stored on your computer, we use cookies to let us know that you are a prior customer or user, and to provide certain features to you. In addition, third parties may set cookies and tags through our services. We do not control such third parties or their privacy policy practices. Most web browsers allow you to instruct the browser to prevent the use of cookies, although doing so means you may not fully experience our site or may cause errors. The kind of information we collect includes: The pages visited on our site; The features used; How long a visitor stays; And the domain name of the site from which visitors connect to our site and the site to which visitors connect through our service. We may also collect information such as language, ZIP code, area code, unique device identifier, location, and the time zone where our website is accessed, except as descried above, usage data is not treated as personal information.

DISCLAIMER/LIMITATION OF LIABILITY

We as GOOD DAY TRADE and ORANGESQUARE, shall not be held responsible for keeping the website virus/bug/ransomware/Trojan/work/malware/spyware free or safe, and you agree, and confirm to use the website solely at your own risk and expense.

You agree and confirm that the Company:

• Does not provide any expressed or implied warranties such as terms or representations of merchantability. The Company does not provide any guarantee that this website will always be available, uninterrupted, complete, accurate, reliable, timely, safe, secure or error-free, or that this website will always function without disruptions, delays or imperfections, or is free of all defects, errors, viruses or bugs; and/or
• is not liable for any failure or delay to perform the Company’s obligations under these terms and conditions where the failure is due to anything beyond the Company’s control (for example, acts of God, natural disasters, fires, floods, acts of terror, malicious damage, compliance with any law or governmental order or mechanical, electronic or communication failures or degradations).

Without limiting the generality of any disclaimer in these terms and conditions, you agree that this website is provided “as is” and “as available” and the Company is not obligated in any way whatsoever to correct errors, correct the effects of errors, or provide any technical support.

Any use of any information or materials on this website is entirely at your own risk, for which the Company shall not be liable. It shall be your own responsibility to ensure that any materials or information available through this website meets your specific requirements. Please make it your personal responsibility to verify any information available herein. We suggest that you seek independent professional advice before making any form of decision based on information obtained from this website.

You hereby irrevocably and unconditionally release the Company, the Company’s directors, employees, agents and servants from any claims and damages, known and unknown, arising out of or in any way connected with any claim that you may have under these terms and conditions -including but not limited to- any claim against any third parties.

The Company shall not be liable to you for any loss of profits or other consequential, special, indirect or incidental damages howsoever arising in any way whatsoever out of or in connection with these terms and conditions and/or this website.

The Company reserves the right to seek all remedies available legally and in equity for violations of these terms and conditions.

RETURN POLICY

We’ll gladly take any unsatisfactory ready-made item back within 15 days from the original order date. Just be sure you have not worn or altered it. Attached tags and a copy of the receipt will be needed. Eligible returns will be credited to your original form of payment.

STEP BY STEP RETURN INSTRUCTIONS

Step 1 – Email

Email info.orangesquarecairo@gmail.com with your order number and reason of return. We’ll reply to you with the Return Instruction details by email.

Step 2 – Ship

Ship the item back to us in its original, unused condition with its original tags attached, hanger, crystal bag within 15 days for a refund.

• The original receipt or the copy inside the package is required.
• For returning a suit, customer needs to return all blazer, pants, vest and accessories if any.
• No signature required service is accepted at the return center.
• ORAGESQUARE is not responsible for any return sent to any other address or item damaged or lost in the return process.

Step 3 – Refund

• Refund will be processed within 5 business days of receiving your return. All refund goes directly back to the original payment method.
• We reserve the right to refund based on return item condition. We will email you with refund details. Shipping is a service and it is non-refundable. A restocking fee might be charged for packaging, handling, and any other cost during the restocking process.
• Return shipping will NOT be covered.
• FINAL SALE items cannot be returned for exchange, credit, or refund.

 

CONTACT US/EMAIL

Please feel free to contact ORAGESQUARE team for your return/exchange. Email: info.orangesquarecairo@gmail.com